Frequently Asked Questions

Everything you need to know about your next legendary accessory.

What materials are used in Epic Loot jewelry?

We use high-quality materials including 925 sterling silver, 14k and 18k gold plating, and ethically sourced gemstones to ensure your gear stands the test of time.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. International shipping can take 10-21 business days depending on customs processing.

Do you offer a warranty on your pieces?

Yes, every piece of Epic Loot jewelry comes with a 12-month warranty covering any manufacturing defects. We stand behind the craftsmanship of our loot.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, earrings cannot be returned unless defective.

How should I care for my jewelry to prevent tarnishing?

To maintain the shine, avoid contact with water, perfumes, and lotions. Store your jewelry in the provided pouch when not in use and clean gently with a soft microfiber cloth.

Can I track my shipment?

Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to follow your package's journey to your doorstep.